Sati Villa will obtain personal data about you (such as your name and email address) only when you submit an enquiry online. For example, we shall obtain your personal data when you buy our services. In the case that you use our services we may take a brief history of your overall health and wellbeing to help us come up with a bespoke wellness programme tailored for your needs. We shall retain your personal data for the time you are our guest, or until the point that you opt out.
Information provided by you will be kept strictly confidential at all times.
How we use your personal data
We shall use your personal data for the following purposes:
- To identify you and any accounts you hold with us;
- Fraud prevention and detection;
- To fulfill your order;
- Billing and order fulfillment;
- To notify you of any changes to this website or to our services that may affect you;
- Security vetting; and
- Improving our services.
Marketing and Opting out
We will contact only if you have given permission to market our services and special offers that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time.
Disclosure of your personal data
We may disclose your personal data to law enforcement agencies in connection with any investigation to help prevent any unlawful activity.
Keeping your data secure
We shall use technical measures to safeguard your personal data, for example, we restrict access to your data and any personal details held are encrypted.
While we shall use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints that we receive about this very seriously. We encourage you to bring it to our attention if you think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Please email your complaints, suggestions or queries to: info@satiVilla.com